Reduce Risk.Strengthen Accountability.Protect Your Department.
Ladderocity is a fire-service-built system that captures every interaction — the wins, the coaching moments, and the corrective actions — and ties them to the competencies that matter. The result is balanced documentation that powers accurate, defensible evaluations.
Built for Fire Service Leadership, Not Corporate HR
Ladderocity manages the entire relationship between your department and each firefighter. From Salutes and community service to coaching notes and corrective actions, everything is documented, organized, and tied to the competencies your department already cares about.
This balanced documentation helps leadership make fair decisions, gives firefighters clarity, and provides a defensible trail when decisions are challenged.
Commendation
Battalion Chief recognized effective command presence during structure fire.
Coaching Note
Review of radio communication protocols and size-up procedures.
Defensible Trail
Complete history of interactions tied to department competencies.
Balanced Documentation = Better Leadership
Most interactions in the fire service are positive — and Ladderocity makes sure they're not forgotten.
Why Fire Departments Struggle Without Documentation
"A rating means nothing without the documented activities that explain it."
Documentation IS Risk Management
Most discipline, grievances, and promotional disputes come down to one thing: documentation. Ladderocity fixes this by giving your department a system that works.
- Clear expectations
- Dated, detailed records
- Supervisor-specific activity logs
- Competency-linked interactions
- A defensible trail for any decision
Balanced documentation protects the firefighter and the department.
How Ladderocity Works
A simple, powerful workflow designed for the fire service.
1. Log Activities Tied to Competencies
Structured & Simple
Supervisors log interactions — Salutes, coaching, mentoring, corrective actions, incident debriefs, etc. Each one is linked directly to the appropriate competency.
2. Build a Balanced, Defensible Record
Complete Picture
Positive actions, coaching, and concerns all live in one place, creating a complete, fair picture of performance.
3. Evaluations That Practically Write Themselves
Evidence Based
When an evaluation opens, Ladderocity surfaces every relevant activity for each competency. Leadership rates based on evidence, not recall.
Evaluations With Real Context
When supervisors complete evaluations, Ladderocity automatically displays every logged activity tied to that competency — positive, coaching, or corrective.
This gives evaluators:
"Ratings are clear, fair, and defensible. Firefighters understand exactly why they were rated the way they were."
Competency: Technical Skills
Trusted by Departments That Lead
"Ladderocity gave us documentation that's balanced, fair, and defensible. Every evaluation now reflects reality instead of memory."
