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WHAT IS LADDEROCITY?

Performance Management Built for Firefighters.

Finally, a tool for Fire Departments to track performance evaluations for every role, from Rookie to Chief, all in one place. Enter notes quickly, see real-time insights, and take your fire crews to the next level.

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Your central command for
firefighter performance management

Ladderocity will transform how you manage performance in your fire department. Track, evaluate, plan, and improve – all in one place, tailored for your team.

Fire Department Specific

Competencies

Ladderocity lets you create and track custom competencies for fire service roles, ensuring evaluations focus on key skills vital to your department.

Insightful Reporting

Get a clear view of each member’s performance with detailed reports, highlighting strengths and areas for improvement to guide their growth.

Complete Member Records

in One Place

Access all member evaluations in one place, ensuring a complete record of their contributions and interactions.

Workflows That Match

Your Department

Ladderocity lets you tailor review timelines, seamlessly organize teams, and customize reporting structures to fit your department’s unique needs.

Pre-Loaded, Flexible Review

Questions

Ladderocity includes fire department-specific questions and lets you customize evaluations to align with your goals, ensuring meaningful reviews.

Recognize Excellence

Celebrate your team's wins with Salutes, a simple way to acknowledge hard work and dedication.

Features Designed for Fire Departments

Say goodbye to generic performance software. Ladderocity is designed with fire service terminology and features tailored specifically to meet the unique needs of fire departments.

With Ladderocity, you can reference year-round documentation during performance reviews, making them less subjective.

Your Data, Secured in Azure GovCloud

Ladderocity ensures your data is protected by hosting everything in Azure GovCloud, a trusted platform designed to meet the highest standards of security and compliance.


With end-to-end encryption, robust access controls, and government-grade infrastructure, your department's information remains safe and secure at all times.



Dedicated Support, Every Step of the Way

Dedicated Assistance

At Ladderocity, we’re committed to your success. Every client is assigned a dedicated Customer Success Manager to provide personalized support, answer questions, and ensure you get the most out of the platform. We're here to help your department thrive every step of the way.

Visit our support hub

Find help articles, video tutorials, and connect with other agencies in our online community.

See resources

Fill out the form to learn how Ready Rebound can streamline recovery for your department.

Book your live demo

Tell us a little about yourself, and we’ll reach out to schedule a live demo of Ladderocity.

By submitting your contact details you agree that Ladderocity may contact you using the details provided and send you promotional messages with offers, updates, and other marketing messages in accordance with our privacy policy.

A Performance Management Solution Built for Fire Departments

We cut through the red tape, so you can focus on what matters most.


Streamline Evaluations: Say goodbye to paper-based reviews with a system designed specifically for fire service roles.


Enhance Team Performance: Equip your department leaders with tools that provide actionable insights into their team's performance.


Effortless Integration: Customize workflows and permissions to fit your department's unique structure seamlessly.


Secure and Reliable: Protect your data with enterprise-grade security and enjoy uninterrupted access with 99.9% uptime.

Trusted by Industry Leaders

Ladderocity has made a huge difference in how we handle performance in our department. Keeping track of competencies, documenting activities, and staying on top of evaluations is so much easier now. You can tell it was built with fire departments in mind—it just works for what we need.

Ladderocity is a performance management platform built for fire departments. It streamlines evaluations, documents key activities, tracks competencies, and helps foster a culture of recognition and growth.

© 2025 Ladderocity

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FOR QUESTIONS AND SUPPORT

Call (502) 438-0007
Email support@ladderocity.com
Louisville, Kentucky 40245
United States