Choose the Ladderocity plan that fits your department.
Start with Performance for bulletproof evaluations and documentation. Upgrade to Performance + Risk when you need advanced risk management and department-wide oversight.
Risk Summary
5 Open ItemsActivity Heatmap
Performance
Fire-service performance management, evaluations, competencies, and documentation — without spreadsheets.
Ideal For
- Departments moving off paper/spreadsheets
- Agencies wanting structured, fire-service-specific evaluations
- Crews needing a single place for all documentation
Includes
- Fire-service performance evaluations
- Custom templates & grading scales
- Competency tracking (role-specific)
- Review routing & digital sign-offs
- Automated evaluation reminders
- Salutes (positive documentation)
- Coaching & neutral documentation
- Corrective action logging
- Incident-linked notes
- Custom activity types
- Member activity history
- Standard activity summaries
- Evaluation status indicators
- Competency reports
- Basic usage analytics
Value
- Brings order and consistency to evaluations
- Creates a centralized documentation record
- Makes performance conversations faster and fairer
Performance + Risk
Everything in Performance plus advanced risk-management reporting and leadership oversight tools designed for departments that need high accountability and legal defensibility.
Perfect For
- Departments answering to a city/board attorney
- Agencies with grievances or discipline disputes
- Departments wanting measurable supervisory performance
- Leadership teams needing full risk visibility
What It Adds (High-Level)
Risk Oversight Tools
- •One-page risk snapshots
- •Member risk history packets
- •Progressive discipline tracking
Documentation Quality & Compliance
- •Identify documentation gaps
- •Spot leadership red flags
- •Supervisor documentation scorecards
Grievance, Incident & Promotion Tools
- •One-click grievance defense packets
- •Incident-linked documentation
- •Promotion eligibility summaries
Department-Wide Trends
- •Shift/station documentation heatmaps
- •Competency improvement trends
- •Evaluation status dashboards
Which Plan Is Right for Us?
Choose Performance if…
- You're transitioning off paper or spreadsheets
- You want structured, fire-specific evaluations
- You need consistent supervisor documentation
- You want an easy system everyone will actually use
Choose Performance + Risk if…
- You answer to a city/board/county attorney
- You've had grievances or discipline disputes
- You want comprehensive risk management reporting
- You want to identify documentation gaps and toxic patterns
- You want department-wide risk visibility
Frequently Asked Questions
Common questions about Ladderocity pricing and setup
Yes! You can upgrade from Performance to Performance + Risk at any time. All your existing data and documentation carry over seamlessly, and the advanced risk-management features become available immediately.
Not sure which plan fits?
We'll review your department's structure, documentation habits, and risk needs.